Privacy Policy

Effective Date: 9th March 2026

Samreen Gems (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal information of our customers, visitors, and business partners. This Privacy Policy explains how Samreen Gems collects, uses, stores, and protects the information you provide when you visit our website or communicate with us regarding our diamond and gemstone services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, contact us, or inquire about our products, we may collect certain personal and non-personal information in order to provide better services and communication.

Personal information may include your name, phone number, email address, or any other details you voluntarily provide when contacting us through our website, email, or phone.

We may also automatically collect certain non-personal information when you browse our website. This may include device information, browser type, IP address, location data, pages visited, and general website usage information. This data helps us understand how visitors interact with our website and helps improve overall functionality.

How We Use Your Information

The information collected by Samreen Gems is used to provide better service, respond to customer inquiries, and improve our business operations.

Your information may be used to communicate with you regarding inquiries, provide information about our diamond and gemstone products, respond to customer service requests, and improve website performance and user experience. We may also use the information to maintain security, detect fraud, and comply with legal obligations.

Samreen Gems only uses personal information for legitimate business purposes and does not misuse customer data.

Sharing of Information

Samreen Gems respects the confidentiality of customer information. We do not sell, rent, trade, or distribute personal information to third parties for marketing purposes.

Information may be disclosed if required by law, government authorities, or legal processes. In certain situations, information may also be shared to protect the rights, property, or safety of Samreen Gems, our customers, or others.

Any information shared under such circumstances will only be disclosed in accordance with applicable laws and regulations.

Data Security

We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, loss, or alteration.

While we take appropriate security measures to protect customer data, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Visitors are encouraged to use the website responsibly and avoid sharing sensitive information unless necessary.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve the browsing experience. Cookies help us understand website traffic, visitor preferences, and user interactions with our website.

These technologies allow us to improve website functionality and ensure better service for visitors. Users may choose to disable cookies through their browser settings if they prefer not to allow them.

Third-Party Links

Our website may occasionally contain links to external websites for informational purposes. These websites are operated independently and may have their own privacy policies.

Samreen Gems is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of external websites before sharing personal information.

Data Retention

Samreen Gems retains personal information only for the period necessary to fulfill business purposes, respond to inquiries, and comply with applicable legal requirements. Once the information is no longer required, reasonable steps may be taken to securely delete or anonymize the data.

Children’s Privacy

Our services and website are intended for general audiences and are not specifically directed toward individuals under the age of 18. Samreen Gems does not knowingly collect personal information from children.

If it is discovered that personal information from a minor has been collected unintentionally, appropriate steps will be taken to remove such information.

Changes to This Privacy Policy

Samreen Gems reserves the right to update or modify this Privacy Policy at any time in order to reflect changes in our business practices, legal requirements, or website operations.

Any updates will be published on this page with the revised effective date. Visitors are encouraged to review this page periodically.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us using the details below.

Samreen Gems

Head Office
Office No 7, Bhavna Building
Opposite Ram Leela Maidan
Pethe Nagar, Primal Nagar
Malad East, Mumbai, Maharashtra – 400097
India

For Complaint / Query
Mobile: +91-9820095829
(10 AM – 7 PM, Monday – Saturday)

Email: samreengemsbusnieuss@gmail.com

Trademark and Diamond Certification Disclaimer

_{Samreen Gems™ is an independent diamond and gemstone business. All trademarks, brand names, and logos appearing on this website are the property of their respective owners and are used for identification purposes only. Diamonds and gemstones may be accompanied by certification from independent gemological laboratories depending on availability and product specifications. Certification standards, grading, and verification are conducted by third-party gemological institutions and not owned by Samreen Gems. Product descriptions, images, and specifications on this website are provided for general informational purposes and may vary slightly from the actual product.}